Exceed Learning Center ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us through our web forms or other communication channels.
1. Information We Collect
We may collect the following types of information when you interact with our website or forms:
- Personal Identifiers: Name, email address, phone number
- Communication Data: Messages submitted through contact forms, inquiries, appointment requests
- Usage Data: Browser type, IP address, pages visited, time spent on pages (collected automatically via cookies)
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and appointment requests
- Send you information about our programs, services, and updates
- Send periodic text messages (SMS) if you have opted in via our web forms
- Improve our website and services
- Comply with applicable laws and regulations
3. Text Message (SMS) Communications
By submitting our web contact form, you consent to receiving periodic text messages from Exceed Learning Center related to your inquiry, enrollment, or upcoming events. Message and data rates may apply depending on your mobile carrier plan.
We will NOT sell, share, or provide your mobile phone number or text message information to any third parties for their own marketing purposes.
To opt out: Reply STOP to any text message you receive from us at any time.
For assistance: Reply HELP or contact us at (516) 226-3114 or info@exceedlearningcenterny.com.
4. Sharing of Information
We do not sell, trade, rent, or otherwise transfer your personally identifiable information to outside parties. This includes your name, email address, phone number, and any text message information.
We may share information only in the following limited circumstances:
- With service providers who assist us in operating our website or conducting our business (under strict confidentiality agreements)
- When required by law or to protect the rights, property, or safety of Exceed Learning Center, our clients, or others
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can instruct your browser to refuse cookies or to indicate when a cookie is being sent.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of text message communications at any time by replying STOP
- Opt out of marketing emails by using the unsubscribe link in any email
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page. Your continued use of our website after any changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us: